Last updated 30 January 2025

PREFACE

The Personal Data Protection Policy covers and relates to the conditions of collection and management of the personal data of readers / visitors / users / members of the papadimitriadis.gr website, during the visit and use of the services and pages owned by the PRIVATE HEALTH CARE CENTER DIMITRIS PAPADIMITRIADIS & SYNEPATON IATRIKI S.A., with the distinctive title CURE OF MIND (“Company”, “we”, “us” or “our”)). The Company is the owner, creator and beneficiary of all rights of the pages and services of this website.

This policy / contract does not in any way cover the legal relationship between visitors / users of the pages and any other services, which are not subject to the control and / or ownership of the Company.

1. FIELD OF APPLICATION

This Privacy Policy applies only to the pages owned and managed by the Company and does not apply to information collected through any other website or to third party practices that the Company does not control.
The pages may include links (“links”) to other websites (sites) that are not controlled by the COMPANY but by third parties (natural or legal persons). Under no circumstances is the COMPANY responsible for the terms of protection of the Personal Data of visitors / users, which are adopted and applied by these entities.

2. PERSONAL DATA FILE POLICY

For the simple browsing of the pages of this website, no personal data of the visitor/user is collected.
The use by the Company of the personal data of visitors/users takes place exclusively and only for the information and support of users during the operation of the services to which they subscribe, the satisfaction of their requirements, as well as their information regarding the promotion of new services, such as articles, videos, courses and seminars.
The above information may be requested for the registration of the visitor/user to the mailing list for the sending of the Company’ s newsletters of this website. Also, when sending each registration form or when making an appointment or purchasing services, to the Company, the IP address of the visitor/user is also collected and a cookie is sent to the user’s computer.

The pages provide visitors/users with the opportunity to correct and update or delete their personal data and information at any time.

A website collects personal data when the visitor/user:
A. registers for its services,
B. uses its services and
C. visits its pages.

In particular, the technical ways in which users’ personal data are collected when using the services of the pages are as follows:

3. MEANS OF COLLECTING PERSONAL DATA

α. Personal data that may be requested from the page.
When the visitor/user uses certain functions of the pages, such as when registering for certain services, accessing certain content or functions, such as courses, seminars or booking appointments, or when communicating directly with a page or service, by Company, or with other users, he may be asked to provide various information, such as:
– contact details, such as full name, email address, postal address, landline telephone number and mobile phone number,
– username and password,
– information posted in community discussions and other interactive web features,
– search queries conducted on the page and
– correspondence sent to the Company or its partners through the page.

β. Information that is automatically collected during the visitor’s/user’s visit and interaction with the page:
When the visitor/user visits and interacts with the page, and in this way certain information may be automatically collected, such as: – the Internet Protocol (IP) address of their computer,
– the type of browser and operating system,
– the websites visited immediately before and after his/her visit to the page,
– activities within the community discussions,
– websites and advertisements they see and links they click on within the page,
– their connection speed and information about the software programs installed on their computer,
– aggregate data about click-through rates of emails and user video viewing,
– basic server connection information and
– information collected through HTML cookies, Flash cookies, web beacons and other similar technologies.

γ. Information may be collected from other sources:
Through the use of a page’s services, information about visitors/users may be accessed from third party sources and platforms (such as social networking sites, databases, online marketing companies and companies that target advertising), which include:
– if the visitor/user gains access to third party social networking services (such as Facebook Connect or Twitter) through the page, his/her username and login lists for these services,
– demographic data, such as age group, gender and interests,
– interactions with ads and viewing data such as click-through rates and information on how many times a particular ad has been viewed,
– unique identifiers, including mobile device identification numbers, which can track the physical location of such devices in accordance with applicable law.
Please note that the site may combine information collected directly with information obtained from third party sources.

δ. Real-time chats
The site may record the messages sent by visitors/users of the relevant services solely for the purpose of detecting violations of its terms of use, as provided in particular by this policy and for no other purpose. The Company may not disclose to third parties the content of the relevant messages, unless the author (the visitor/user) consents.

ε. Visitor/user accounts:
In order to provide a discussion forum in which freedom of speech and expression is guaranteed on the one hand, and the observance of the law and the protection of human dignity on the other, the Company monitors the participation of users in the discussion communities that take place on its pages. For example, the proportion of flagged comments that are eventually deleted is tracked.

4. COMMUNICATION AND DISCLOSURE OF PERSONAL DATA

α. The Company strictly complies with the Greek legislation on the keeping of personal data records.
The data declared and collected in the above cases will not be disclosed to third parties and in no way will they be made public or exploited by the Company. The Company undertakes not to sell, rent or in any way publish and/or disclose the personal data of visitors/users to any third party.
c.
The Company may channel the personal data of visitors/users to third parties exclusively in the following cases.
– In the case where the communication of the visitors’/users’ personal data to third parties that cooperate with this website becomes necessary for the implementation of the users’ requests. The third parties (natural or legal persons) that cooperate with this website have the right to process the personal data that visitors/users of the pages submit to it only to the extent that is strictly necessary to provide support to these services.
– Where the disclosure of personal data is required by law and only to the competent authorities. The Company may also, for the purposes of statistical analysis and in order to collect information on how its pages and services are used, keep in aggregate form and analyze the data collected in order to improve the functionality of the pages and services and to better shape their content and design.

5. SPECIAL CASES OF USE OF PERSONAL DATA

α. Communications by e-mail (e-mail)
With the consent of the visitor/user, the personal information collected may be used in order to send him (the user) communication material via e-mail, such as updates of main articles, information about his account or changes to the page he visits and, with his consent, informative messages about the Company’s products and services.

By paying for an appointment, the user expressly agrees and gives his/her consent to the automatic registration of his/her email address in the lists of recipients of the clinic’s newsletter. The newsletter includes useful scientific information, news and information about the services and activities of the practice. In addition, users can subscribe to the newsletter independently of booking an appointment, via a special form provided on the website. The user reserves the right to stop receiving the newsletters at any time by using the “unsubscribe” link included in each email received through this service. The unsubscribe procedure is immediate and free of charge.

β. Communications via mobile devices
With the consent of the visitor/user, his/her mobile phone number may also be used to send him/her information messages, updates or other services.

γ. E-commerce services (e-commerce)
For the use of the e-commerce services of this website by the visitor / user it is possible to request the following data: Full name, address of natural person, postal code, telephone number, E-mail, AMKA, VAT, Tax Office, City, Country, Credit Card details. The above data are also required for the issuance of the relevant documents (tax documents), or for the execution of electronic prescriptions and electronic referrals and are kept in the Company’s records. These data may never be disclosed to third parties except for the exceptions expressly mentioned in this contract.

CREDIT CARD DETAILS

The Credit Card that the visitor / user will use to pay for services / subscriptions of this website, is charged only once and only for the specific transaction unless the visitor / user has chosen the automatic charging of his credit card each time his subscription or the service he participates in is renewed. The Company is not responsible for the terms of use of personal data adopted by the financial institutions with which it cooperates for the completion of commercial transactions.

δ. Making information available to third parties
The Company respects the privacy of visitors/users and shares their information under certain circumstances only. In particular, information related to users is made available to other companies, applications or persons, exclusively under the circumstances listed below:
– The provision of services related to the pages, such as database management, maintenance services, analytics, data processing and distribution of e-mails and text messages and the booking of appointments in the calendar of the members of the Company’s scientific team, may be outsourced by the Company to external service providers. These third parties will only have access to information relating to Users for the purpose of performing the above tasks on behalf of the Company.
– Visitor/user information may be disclosed to investigate and/or prevent illegal activities, if fraud is suspected, if there are circumstances involving potential threats to the physical integrity or other rights and interests of any person, or if required by law, as well as in other cases in which the Company believes in good faith that the disclosure of information is necessary, in accordance with applicable law and in particular with the Code of Medical Ethics.
– More generally, except in the above cases, the information collected may be used for any other purposes disclosed to visitors/users at the time of collection of the information or upon their consent.

ε. Third party services
To simplify the registration process on the pages, visitors/users are given the opportunity to access or interact with third party services such as Facebook, Twitter and Google. When connecting to the pages through these third-party services, information about them may be shared with third-party service providers, who, in turn, may share data about visitors/users with Dimitris Papadimitriades.
When visitors/users allow the Company to access their data through a third-party service to create a profile on a page, this data may be used for various purposes, such as:
– The automatic creation of relationships in the system of this website. For example, if the visitor/user connects to a page via a service with a public friend list, such as Twitter, the Company may check whether any people the visitor/user follows on Twitter are also members of the page. In this case, the Twitter visitor/user’s relationship with these members will be replicated, setting them to be followers, followers or friends on the page.
– Relationship proposals. For example, if the visitor/user connects to the page through a service that has a private contact list (such as Google), this site checks their contacts for people who are members of the page and suggests that they become a follower of these users. It should be stressed that this process is not automatic. The visitor/user must choose to accept to become a follower of these recommended users.
– In order to enhance and personalize the visitor/user’s experience on the pages, when he/she is connected through a third party service, this website may have access to certain information of his/her account, such as his/her profile picture.

6. COOKIES

Sites may use cookies for the proper functioning of their services and pages. Cookies are small text files (in .txt format) that are sent and stored on the hard drive of the computer of each visitor/user, if the latter has chosen to accept cookies. Cookies are used only to facilitate the visitor/user’s access to specific services of the pages, as well as for statistical purposes in order to determine the areas in which the services of the pages are useful or popular.
The visitor/user may configure his/her server (browser) in such a way that it either warns him/her (the user) about the use of cookies in specific services of the pages, or does not allow the acceptance of the use of cookies in any case. In case the visitor/user does not wish to use cookies for his/her identification, access to these services may be partially affected but not in a way that makes the basic and main content of the website inaccessible.

7. IP ADDRESSES

The IP address is determined by the provider of the connection through which the visitor/user accesses the internet and then the Website. The IP address is kept for technical reasons, as well as to address issues related to the security of the pages’ systems (server, data base, network, etc.). The IP address of the visitor/user may be disclosed by the Company, if requested by the competent police or judicial or other state authorities, always in accordance with the procedure provided by law.

8. THE USER’S OPTIONS

α. The visitor/user can at any time update or modify the account he/she may maintain on the website by visiting the settings page in his/her profile. He can even delete his profile and all the data contained in it, upon request in the contact form. When he deletes his account, his public comments may remain on the page he has visited and used its services. The site will not disable, remove or edit any of its public activities or any submission that is a result of its public activities.
β. The Company does not have access to or control over the cookies of service providers and the information practices of third parties are not covered by this privacy policy.

9. ACCESS TO PERSONAL DATA

The Company gives users the right to delete their personal data, correct and/or update their personal data by visiting their profile settings page. They can also delete their profile and unsubscribe at any time by requesting this on the contact form of this website. In accordance with applicable laws and regulations, you must send proof of your identity with your request and will receive a response within thirty (30) days of receipt of the request.

10. CONFIDENTIALITY AND SECURITY

Access to the contact details of visitors/users is limited to the Company and its partners, or to service providers who are reasonably considered to need to know these details in order to provide services to visitors/users or to perform their work. We have also adopted technical, physical and administrative procedures that are appropriate to protect information about Users from loss, misuse and alteration.
It is emphasized that no data transmission or storage can be guaranteed to be 100% secure.

11. MINORS UNDER 18 YEARS OF AGE

Users of the pages who are minors are not allowed to access the services. In case, however, that underage users voluntarily visit the pages, this cannot be continuously controlled and the Company does not bear any responsibility.
The Company does not knowingly collect personal information from minors under the age of 18. If we find that we have collected any personal information from a minor under the age of 18 without verifiable parental consent, it will delete the information from its database as soon as possible.

12. USE OF AI

In order to facilitate communication and provide faster service for basic requests (e.g. general information about services, procedural queries, guidance on navigating the website), the website may use automated chatbots that make use of artificial intelligence. When using them, you may submit information that you choose to type (e.g. name, contact details, message content), as well as technical data collected for security and operational purposes (e.g. IP address, timestamps). The data entered into the chatbot is used solely to provide support, manage your request and improve the user experience by applying data minimization principles and appropriate technical/organizational protection measures. Processing may also be carried out through partner technology providers acting as processors, in accordance with contractual confidentiality and security obligations. The chatbot’s responses are informational/procedural in nature and are not a substitute for a professional medical/psychiatric evaluation. The conversations may be retained for a reasonable period of time for security, request documentation and service improvement purposes, in accordance with this policy and applicable law.

13. APPLICABLE LAW

The management and protection of the personal data of the visitor/user of the services of this website is subject to the terms of this policy and the relevant provisions of the Greek legislation (Law 2472/1997) for the protection of personal data, as amended and in force today and has been supplemented by the decisions of the President of the Personal Data Protection Committee and other relevant legislation in this context, such as the General Data Protection Regulation (GDPR) of the European Union. Any possible relevant legislative regulation will constitute an amendment of the present as to the specific scope of application.
In any case, the Company reserves the right to amend the terms of this privacy policy within the existing or possibly new legal framework, after informing the visitors/users. The use of the services of the pages implies full and unconditional acceptance of the terms of this document.
If a visitor/user does not agree with the terms of protection of personal data provided herein, he/she must not use the services of this website.

14. TRANSACTION SECURITY

The Company uses on its website the SSL protocol, with strong encryption for secure on-line commercial transactions, according to the indicated and accepted international technological standards.
In this way, all your personal information, including your credit card number, name and address, is encrypted so that it cannot be read or changed during its transfer on the Internet. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating web sites to web users and for encrypting data between web users and web servers.
An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit.
In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies if the data has been changed in transit. This website and the Company do not maintain in any form, digital or otherwise, credit card data and the processing of such data during the execution of relevant transactions between Dimitris Papadimitriadis and the users of its services is carried out entirely by third party licensed and valid international financial institutions.

15. COMMUNICATION WITH THE DATA PROTECTION OFFICER

Dimitrios Papadimitriadis, legal representative and scientific officer of the Company, is appointed as the data controller. You can contact us for your questions or complaints regarding your personal data, via the contact form, or at tel. +30 211 8000544.